About BJB Travel Partnership

At BJB Travel Partnership we do things differently. We employ a small highly skilled team with years of experience, who will take time to understand your travel requirements inside out. You will not have a negative ’call centre’ experience if you deal with us. The technology that we use is second to none and we use it to free up our time and energies to focus on what is important - your needs.

  • We run our own network and are able to provide all of our team with access to our systems from home.
  • We have co-developed our management information system, and this is now on sale for other travel agents to buy.
  • We are regularly used by our suppliers as a reference site and a test bed for new products.

We offer a range of no commitment service fees. These are backed up with fare saving and service level guarantees emphasising our commitment to ensure that the money you spend with us will work as hard as possible and be more than offset by the savings we are able to provide.

Please direct all enquires to Kerry Jenkins, Business Development Director on 020 7253 2530.

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Why are we different?

Unique money saving Fare and Service level guarantees, leading edge consultancy, management information and website services. All from BJB Travel Partnership.

  • Service Levels Guarantee - If we don�t offer you a fare saving, reconcile your accounts to your satisfaction, or match your expectations, we will refund our fee.
  • Fare Savings Guarantee - We guarantee to offer fare savings in line with your travel policy and will match or beat a fare on any comparable itinerary quoted by any other agent, airline direct or the Internet.
  • Reconcile your accounts - We will work with your accounts department in a way that suits you not us.
  • 24 Hour Service - Our normal opening hours are Monday to Friday from 0830 to 1830. We also operate our own free 24 Hour service using our own highly trained staff to ensure that whatever time of day you call, you will be speaking to someone with an in depth working knowledge of your account, and not a voice on a remote continent!
  • Unused e-tickets - At BJB we pro-actively monitor these tickets and re-use outstanding documents saving you money.
  • Consultation Services - including our Client Liaison Manager who will visit regularly to advise on spending, travel policy writing, staff training and policy recommendations. Money back guarantee if not completely satisfied.
  • Online Management Information - Our Times management reporting is arguably the best in the industry. You can select online which report you wish to see, time period, routings, class of travel and many other options and have the report emailed to you automatically.
  • www.bjbtravel.com - Up to date Business Travel news, online bookings checked for best value by our staff, unique downloadable Visa application forms and comprehensive frequent flyer database.