Products and Services
BJB Travel Partnership is a highly skilled corporate travel agency. We aim to provide the traditional services as well as going above and beyond what is expected of us.
Click hereto download a document detailing the BJB Travel Partnership service offering.
Unique to BJB Travel Partnership
Marine and Offshore
In addition to providing traditional travel management services to the corporate market, we are also able to service the highly specialised marine and offshore markets, enabling us to look after all aspects of travel for companies operating in these sectors.
24 Hour Service
We are open for business 24 hours a day, 7 days a week. Even when our office is closed (Opening hours are Monday to Friday 0830 to 1830) you can access one of our senior members who will assist you with your enquiry. We do not contract out our Out of Hours facility so the service you receive will be to the same high standards that you receive from us in normal working hours. This is a free service.
Traditional Travel Agency Services
- International and domestic airlines reservations and ticketing – no fee is charged unless the bookings are ticketed.
- Worldwide hotel and car hire reservations
- UK and continental rail, Eurostar and ferry tickets
- Confirmation of bookings by email or online itinerary
- Retention of company and personal data on secure database to facilitate booking process.
- Account reconciliation support
- Passport, health and visa services
- Groups, conference and incentive travel
- Refunds actioned immediately
- Instant management decisions and access to senior management
Additional Services from BJB Travel Partnership
Account Management
- Supplier choice and recommendation
- Supplier negotiations – see below for details.
- Recommendations for corporate and individual airline loyalty programmes
- Bespoke management information data
- Management information statistics tailored to your requirements, to assist in your decision and control processes
- Innovative and unbiased negotiations with clients
- Ongoing review and redefinition of our services and product offering to keep pace with your travel management objectives, at no additional cost
Account Management Consultation Services
We are pleased to offer a tailored travel consultancy service. We are able to provide bespoke consultancy which can take a client from basic advice to fully comprehensive spending reviews, travel policy writing and recommendations. We are also able to provide training with the aim of increasing client awareness in order to maximise efficiency and potential cost savings. By familiarising your staff with the role of the agent and the range of services available, full advantage can be taken of the products available and time spend making reservations is reduced.
If your company does not already have a travel policy, we can help you to create one. An effective travel policy is proactive and can help to streamline and reduce your overall travel spend.
Key points for consideration when creating a travel policy
- Allocation of specific personnel to co-ordinate all travel-related services in each department
- Allocation of one person to act as Travel co-ordinator on behalf of the whole company
- Introduction of a Travel Authorisation form
- Allocation of staff grading
- Allocation of preferred suppliers
- Allocation of class of travel to specific regions
- Introduction of policy on acceptable staff travel expenses
- Specification of travel agents’ duty in policing your policy
- The use of airline schemes such as Air Miles
- Introduction of individual corporate / Lodge credit cards
- Improving staff purchasing awareness by using our Travel training programme
Of equal importance to a well written policy is a well enforced one. Once a travel policy has been created, all the details are held on our computer system. The booking is checked against these details to ensure compliance. An effective Travel Policy will give your company far greater control over travel expenditure. If your company has a travel policy and BJB does not enforce it correctly, BJB will be accountable for that action.
Document Delivery
Whilst we would recommend the use of Eticket wherever possible, there are always circumstances where this is not an option. Therefore we employ our own messengers to deliver travel documents by hand within Central London. This is a free service, along with postal deliveries by first class post. Documents requiring couriering by DHL, Parcelforce etc will be invoiced to you at cost.
Unused e-tickets.
At BJB we actively monitor these tickets and remind travellers if they have outstanding documents for re-use, therefore saving you money.
One Stop Shopping
We offer a full range of travel related services, from low cost carriers through to the chartering of private jets. No request is too big or small, too mundane or extreme! To maximise buying potential and to evaluate and control travel spend more effectively, we would encourage you to consolidate all your travel arrangements through us. Our wholly owned subsidiary, Best Served Holidays, is able to create tailored packages to Scandinavia and South Africa.
Risk Management
In these uncertain times, if you are sending employees to sensitive areas of the world, it is important to be aware of any potential hazards that they may encounter. If you require specific information on travel risks, from assessment for a particular trip to risk reports and wide ranging information, we will be happy to obtain this for you from an experienced risk management company.
Ground Arrangements
In addition to organising your travel arrangements, BJB Travel Partnership is now able to assist you further with your ground arrangements.
Online Check in
You may be aware that many airlines are now offering this service to their passengers. BJB Travel Partnership is pleased to announce that we are happy to conduct this activity for you.
Airlines with Online Check in Facilities
Air France, Alitalia, All Nippon, Austrian Airlines, British Airways, British Midland, Continental, Delta, Easy Jet, Emirates, Flybe, JAL, KLM, Lufthansa, Qantas, Ryanair, SAS, United Airlines and Virgin.
Benefits
- BJB will free up your time by providing this service allowing you to focus on important issues.
- Safeguards against being offloaded should flights be oversold and the airline is looking to offload passengers.
- Ability to obtain seat preference before flying.
- If travelling together it will ensure passengers are seated together.
- Saves time at the airport queuing up at check-in desks.
- Passengers go directly through security, passport control to the gate.
- Reduces stress levels at airport avoiding queues and crowds.
- 100% of your travel plans are looked after by BJB giving you 100% Peace of mind.
Price
A special introductory offer of £2.50 per sector will be charged for this service. Prices will be reviewed after full testing of the service (July 2007)
I.E.
BJB Travel Partnership checks you in for your outbound flight and your inbound flight - £5.00
BJB Travel Partnership only checks you in for your outbound flight - £2.50
Billing
All charges for online check in will be billed monthly, with passenger details name/flight/date/origin/destination. This ensures that we only bill for trips travelled.
Miscellaneous
Most airlines open up check in 24 hours before date and time of travel. BJB Travel Partnership will conform to the rules and regulations of the airline.
- Currently the only arline that is able to ‘uncheck’ you in online is British Airways. All other carriers require a call to their customer services department. Please make sure that there is no doubt that you will be travelling when you authorise us to check you in.
- SAS only offers Online Check in if you have booked your journey online.
- Easyjet offers check in up to 90 days prior to date of travel.
What next?
All you have to do is sign the Online check in approval form and send it back to Michael Jones, Client Liaison Director at BJB Travel Partnership, 58 St Johns Square, London, EC1V 4JG. Once the form is returned, we can start checking you in.
Airport Parking
We are delighted to offer you significant savings when using valet parking offered by Purple Parking. If you are driving to the airport, don’t have the hassle of parking and waiting for the bus. Drive your car to the departure terminal and give your keys to the Purple Parking attendant. Your car will then be driven to their secure area and brought back to you when you return. Call from the baggage hall when you arrive and your car will be waiting for you when you exit the terminal building.
Benefits
- Reduces your journey time to the airport by at least 30 minutes. (no time needed for parking / waiting for bus)
- Speeds up your return home
- Knowledge that your car is safe whilst you are away.
Price - BJB Travel Partnership Rates
|
No of Days 1 2 3 4 5 |
LHR Rate £54.95 £64.95 £74.95 £84.95 £94.95 |
BJB Rate £41.95 £54.95 £61.95 £68.95 £75.95 |
For other UK Airports, please give us a call and we will let you know the available rate.
Billing
Payment is either via your credit card or invoice from BJB Travel Partnership. Cost of parking will be visible on your BJB or Credit card statement. There is no fee charged by BJB Travel Partnership for this service.
What next - How to book?
We are able to book you in using our Reservation System. If you prefer to book yourself in online, click here
This link will take you through to the BJB partition and therefore eligble for the correct rates. This link is always available on the BJB travel website (www.bjbtravel.co.uk; Corporate Partners)
Just let us know when you are driving to the airport and we will do the rest.
